Network Services 2


10/6/2019 – Update – This framework replaces Network Services (RM1045) which is due to expire 26 July 2019. The expected award date of this new framework is the 16 July 2019 and it should be available for customer use in August.

If you are looking to run a general further competition we would recommend waiting for the launch of Network Services 2. If you require to go to market quickly, to enable you to create your bid pack ahead of go live in August, the Ts and Cs are available for download here.

If you have any questions or concerns, please contact us on 0345 410 2222 or email


The framework is for the provision of telecommunications and network services and can be used by the whole of the UK Public Sector and their associated bodies & agencies, the voluntary sector, charities, and/or other private organisations acting as managing agents or procuring on behalf of the public sector delivering services of a public nature.

The following services will be made available under 13 lots:

  • Data access services
  • Local connectivity services
  • Traditional telephony services
  • Inbound telephony services
  • IP telephony services
  • Mobile voice and data services
  • Paging and alerting services
  • Video conferencing services
  • Audio conferencing services
  • Unified communications
  • Radio services
  • Security and surveillance services
  • Contact centre services.

The framework will also include secondary services designed to enhance, supplement or support the delivery of the main primary services.

Important links

We will update the important links below, at each stage of the project, adding to this page as information for buyers and suppliers is released.

Prior Information Notice (PIN) Read PIN
Contract Notice in OJEU Read Contract notice
Download tender documents Tenders for this framework closed 31 January 2019